From document to delivery—under control
1. Submission
Documents enter the platform via:
- Print driver
- API
- Upload
- Automated feeds
2. Ingestion
Documents are normalised and enriched with metadata and organisational context.
3. Validation
Rules are applied to ensure documents meet policy and operational requirements.
4. Orchestration
Workflows determine how each communication is processed and prepared.
5. Routing
Delivery paths are selected based on configuration, logic, and document attributes.
6. Delivery
Communications are delivered via:
- Print and post
- SMS
- Digital channels
7. Audit
Every step is recorded—providing full traceability from submission through to fulfilment.